Shipping policy

Shipping Policy – EVERPEAK

Last Updated: [Insert Date]

Thank you for choosing EVERPEAK. We are an international brand committed to delivering high-quality products worldwide. This Shipping Policy explains how and when your order will arrive.

1. Order Processing Time

All orders are processed within 1–5 business days.
Processing time does not include weekends or public holidays.

During peak seasons or high order volume periods, processing may take slightly longer. If there are unexpected delays, we will notify you by email.

2. International Shipping & Delivery Times

EVERPEAK ships to customers worldwide.

Delivery time varies depending on your country and the shipping partner. Average estimated delivery times:

Estimated Delivery Times

  • United States: 7–10 business days

  • Canada: 8–10business days

  • United Kingdom: 7–10 business days

  • Europe: 7–10 business days

  • Australia & New Zealand: 8–10 business days

  • Asia: 6–10 business days

  • Middle East: 8–10 business days

These are estimates only. Actual delivery time may vary due to customs, logistics delays, or peak seasons.

3. Tracking Your Order

Once your order is shipped, you will receive a tracking number via email.

Please note:

  • Tracking may take 3–7 days to update in the system.

  • Some countries may have limited tracking visibility depending on local carriers.

4. Customs, Duties & Taxes

Since EVERPEAK ships internationally, some countries may apply:

  • Customs duties

  • Import taxes

  • VAT / GST

  • Handling fees

These charges are not included in our product price or shipping fee.

5. Incorrect or Incomplete Addresses

Please ensure your shipping address is complete and accurate.
EVERPEAK is not responsible for:

  • Failed deliveries due to incorrect addresses

  • Missing information (postal codes, apartment numbers, etc.

6. Lost, Stolen, or Delayed Packages

Once the order is handed to the shipping carrier, EVERPEAK is not responsible for:

  • Delays caused by carriers

  • Packages marked “Delivered” but not received

  • Misplaced or stolen packages

If your package is significantly delayed (30+ days), contact us and we will assist you with a replacement or investigation.

7. Damaged or Incorrect Items

If an item arrives damaged or incorrect:

  1. Contact us within 48 hours of delivery.

  2. Provide photos/videos of the damage or wrong product.

  3. Include your order number.

Once verified, we will send a replacement at no extra cost.

8. Change or Cancel Order

To change or cancel an order, contact us within 12 hours of placing it.
After the order is processed/shipped, no changes can be made.

9. Global Delivery You Can Trust

We partner with reliable international carriers to ensure your order reaches you safely, no matter where you live. Your package is always shipped with care and handled through secure logistics channels for a smooth delivery experience.

10. Contact Us

If you have any questions regarding shipping, reach us at:

📩 Email: everpeak.globalx@gmail.com
🌍 Brand: EVERPEAK

We’re here to help
Thank You